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Development of Travel Industry Digital Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Current Operational Challenges

Fragmented booking systems across travel partners, inconsistent user experience across digital channels, and lack of real-time inventory synchronization leading to operational inefficiencies and customer dissatisfaction

About the Client

Digital transformation partner specializing in travel industry solutions with global service delivery capabilities

Strategic Project Goals

Create unified digital booking platform with multi-vendor integration
Implement real-time availability and pricing engine
Enhance cross-channel user experience consistency
Establish centralized analytics dashboard for operational insights

Core System Requirements

Multi-source inventory aggregation
Dynamic pricing engine
Cross-platform booking management
Real-time synchronization with partner systems
Customer journey analytics dashboard

Technology Stack Preferences

Node.js

React

GraphQL

AWS Cloud Services

Critical System Integrations

Global Distribution Systems (GDS)
Payment gateways
Customer Relationship Management (CRM)
Third-party travel APIs

Operational Requirements

99.99% system availability SLA
Real-time data processing at scale
PCI-DSS compliance
Multi-language/currency support

Expected Business Outcomes

Projected 40% reduction in booking processing time, 25% increase in conversion rates through improved UX, and 35% operational cost savings from system consolidation