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Development of Travel Industry Digital Platform

elinext.com

Travel

Hospitality & leisure

eCommerce

Current Challenges in Travel Booking Systems

Fragmented booking systems, inconsistent user experiences across platforms, and lack of integration with third-party travel services are causing operational inefficiencies and customer dissatisfaction.

About the Client

Digital transformation partner for travel and hospitality businesses

Key Project Goals

Create a unified digital platform for travel bookings
Improve user experience across devices
Integrate with external travel APIs and payment systems
Enhance scalability for seasonal demand fluctuations

Core System Requirements

Real-time flight/hotel booking engine
Multi-currency payment gateway
User account management with booking history
API integration for travel partners
Mobile-responsive interface

Technology Stack Preferences

AWS cloud infrastructure

React.js frontend framework

Node.js backend

MongoDB database

Critical System Integrations

Amadeus/Travelport APIs
Stripe payment processing
Google Maps API
Customer relationship management (CRM) system

Performance and Security Requirements

99.9% system availability
PCI-DSS compliance
Load balancing for peak traffic
Real-time monitoring dashboard

Expected Business Outcomes

Projected 40% reduction in booking processing time, 25% increase in customer retention, and 30% improvement in operational efficiency through automated reconciliation and enhanced user experience.