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Development of Multilingual Document Management Platform for Humanitarian Organization

reenbit

Non-profit

Government

Human Resources

Challenges in Rapid Development of Inclusive Community Coordination Tools

The organization required immediate expansion of engineering capacity to develop a Community Coordination Toolbox within 3 months. Existing internal teams lacked required technical expertise for Azure-based development, while the platform needed to support displaced women and marginalized groups through accessible, multilingual document management tools.

About the Client

Independent humanitarian organization providing emergency assistance and advocating for displaced populations globally

Key Objectives for Document Management Platform Development

Deliver fully functional platform within 3-month timeframe
Create intuitive interface for document organization and retrieval
Implement multilingual support (3 languages) for global accessibility
Develop secure admin portal for content management
Ensure scalability for future platform expansions

Core System Functionalities and Features

User-friendly interface with categorized document chapters
Document preview and download functionality
AI-powered search with language recognition
Three-language localization (interface and content)
Admin portal for document upload and metadata management

Technology Stack Requirements

Angular

C# .NET

Azure Search Services

Blob Storage

Azure Cognitive Search

System Integration Needs

Azure DevOps
Localization API
User Authentication Service

Performance and Security Requirements

High availability (99.9% uptime)
Scalable cloud architecture
Secure document access controls
Optimized search performance
Cross-browser compatibility

Expected Impact of Document Management Platform on Humanitarian Operations

The platform will provide 24/7 access to critical coordination tools for displaced populations, improve service delivery efficiency through organized knowledge management, and serve as a scalable template for future humanitarian technology solutions. The solution's success has already influenced organizational standards for similar projects.