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Development of Integrated Travel Services Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Current Challenges in Travel Service Delivery

Fragmented booking systems, inconsistent user experiences across platforms, and limited integration with third-party travel APIs hinder operational efficiency and customer satisfaction.

About the Client

A travel services company providing booking solutions and travel management services.

Key Project Goals

Create a unified booking platform with seamless cross-channel functionality
Enhance user experience through intuitive interface design
Integrate real-time travel data and payment systems
Improve scalability to handle peak travel season demand

Core System Functionalities

Multi-channel booking engine (web/mobile/API)
Dynamic pricing and availability calculator
Integrated itinerary management tools
Multi-currency and multi-language support

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Cloud Services

Critical System Integrations

Amadeus Travel API
Stripe Payment Gateway
Google Maps API
Salesforce CRM

Non-Functional Requirements

99.9% system availability SLA
End-to-end data encryption
Horizontal scalability for 10x traffic growth
Sub-2-second page load times

Expected Business Impact

Projected 35% reduction in booking processing time, 25% increase in customer retention, and 40% lower infrastructure costs through cloud optimization.