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Development of Integrated Travel Management Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Current Operational Challenges

Fragmented travel booking systems, inconsistent user experiences across platforms, limited real-time inventory management capabilities, and insufficient integration with third-party travel service providers

About the Client

Digital transformation-focused travel technology company specializing in end-to-end travel experience solutions

Strategic Project Goals

Create unified travel booking platform with real-time availability
Implement seamless multi-channel user experience
Establish robust integration with global distribution systems
Enhance operational efficiency through automated workflows
Improve customer retention through personalized travel recommendations

Core System Requirements

Real-time flight/hotel/car rental booking engine
Multi-currency/multi-language support
Dynamic pricing engine
Mobile-responsive interface with offline capabilities
Integrated payment gateway with fraud detection
Traveler profile management with preference tracking
API marketplace for third-party integrations

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Cloud Services

GraphQL

Critical System Integrations

Amadeus GDS integration
Sabre API connectivity
Stripe payment processing
Google Maps API
Twilio SMS notifications

Performance Requirements

99.99% system availability SLA
Sub-200ms response time for 95% of API calls
PCI-DSS compliance
Horizontal scalability for peak travel seasons
Multi-tenancy architecture support

Expected Business Outcomes

Projected 40% reduction in booking processing time, 25% increase in customer retention through personalized experiences, and 300% ROI within first 18 months post-implementation through operational efficiencies and increased booking volume