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Development of Integrated Travel Management Platform

elinext.com

Other industries

Hospitality & leisure

eCommerce

Fragmented Travel Ecosystem Challenges

Inefficient booking systems, lack of personalized itinerary options, and disjointed integration between travel service providers lead to poor customer satisfaction and operational bottlenecks.

About the Client

Digital travel services provider specializing in booking systems and itinerary planning

Platform Modernization Goals

Create unified booking system with real-time availability
Implement AI-driven personalized travel recommendations
Develop seamless integration with third-party travel APIs

Core System Capabilities

Multi-provider inventory synchronization
Dynamic pricing engine
Interactive itinerary builder
Mobile-responsive booking interface

Technology Stack Requirements

React.js for frontend

Node.js with Express

GraphQL API layer

AWS cloud infrastructure

Critical System Integrations

Global Distribution Systems (GDS)
Payment gateways (Stripe/PayPal)
Hotel/airline API partners

Operational Excellence Criteria

99.9% system availability
Sub-200ms API response times
GDPR-compliant data handling
Horizontal scalability for peak loads

Business Value Projections

Anticipated 40% reduction in booking processing time, 25% increase in customer retention through personalized offerings, and 300% ROI within first 18 months of platform operation.