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Development of Integrated Travel Management Platform

elinext.com

Hospitality & leisure

Information technology

eCommerce

Current System Limitations

Fragmented travel booking systems, poor API integration between service providers, and lack of centralized management tools leading to operational inefficiencies and suboptimal customer experience.

About the Client

Digital transformation partner specializing in travel technology solutions

Key Project Goals

Create unified platform for travel service aggregation
Implement real-time inventory management
Enhance customer journey through personalized recommendations
Reduce booking processing time by 60%

Core System Requirements

Multi-source flight/hotel/car rental aggregation
AI-powered recommendation engine
Centralized booking management dashboard
Integrated payment gateway with fraud detection
Customer review and rating system

Technology Stack Preferences

Node.js

React

AWS Cloud Services

GraphQL

Critical System Integrations

Amadeus Travel API
Stripe Payment Gateway
Google Maps API
Twilio SMS Service

Performance Requirements

99.99% system availability
Sub-200ms API response times
PCI-DSS compliance
Horizontal scalability for 10x traffic growth

Expected Business Outcomes

Projected 40% reduction in operational costs through automation, 25% increase in conversion rates via personalized experiences, and ability to scale to handle 1 million+ monthly bookings within 18 months.