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Development of Integrated Travel Booking Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Current Operational Challenges

Fragmented booking systems, inconsistent user experience across devices, limited integration with third-party travel APIs, and lack of centralized customer management leading to operational inefficiencies and customer dissatisfaction.

About the Client

Digital travel agency specializing in curated vacation packages and real-time booking solutions

Strategic Goals

Create unified cross-platform booking experience
Integrate real-time inventory from multiple travel providers
Implement centralized customer relationship management
Enhance conversion rates through personalized recommendations

Core System Requirements

Dynamic package builder with real-time pricing
Multi-currency/region support
Integrated payment gateway with fraud detection
User preference tracking and recommendation engine
Mobile-responsive booking interface

Technology Stack

React.js for frontend

Node.js with Express

MongoDB Atlas

AWS Cloud Infrastructure

GraphQL API layer

Third-Party Integrations

Amadeus Travel API
Stripe Payment Gateway
Google Maps Platform
Twilio SMS notifications
Salesforce CRM

System Requirements

99.95% uptime SLA
Sub-200ms API response times
PCI-DSS compliance
Horizontal scalability for peak loads
Multi-tenancy architecture

Business Impact Projections

Anticipated 40% reduction in booking processing time, 25% increase in conversion rates through personalized offerings, and 60% improvement in operational efficiency via centralized management tools, positioning the platform for 500K+ monthly transactions within 18 months.