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Development of Integrated Travel Booking Platform
  1. case
  2. Development of Integrated Travel Booking Platform

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Development of Integrated Travel Booking Platform

elinext.com
Hospitality & leisure
Logistics
Information technology

Current Challenges in Travel Booking Systems

Fragmented booking processes across multiple platforms, inconsistent user experiences across devices, limited integration with third-party travel services, and inefficient payment gateway management leading to customer dissatisfaction and operational inefficiencies.

About the Client

International travel technology company specializing in digital transformation solutions for tourism and transportation sectors

Strategic Project Goals

  • Create unified cross-platform booking system
  • Implement real-time inventory synchronization
  • Enhance mobile user experience with responsive design
  • Integrate secure multi-currency payment processing
  • Establish API connectivity with travel service providers

Core System Requirements

  • Multi-source availability search engine
  • Dynamic pricing engine with real-time updates
  • User account management with booking history
  • Integrated payment gateway with fraud detection
  • Third-party API marketplace for travel services

Technology Stack Preferences

React.js
Node.js
AWS Cloud Services
GraphQL
Docker

Critical System Integrations

  • Payment gateways (Stripe/PayPal)
  • Global distribution systems (GDS)
  • Customer relationship management (CRM)
  • Google Maps API

Performance and Security Requirements

  • 99.9% system availability
  • PCI DSS compliance
  • Horizontal scalability
  • Sub-2s page load times
  • Role-based access control

Expected Business Outcomes

Projected 40% reduction in booking processing time, 25% increase in customer retention through improved UX, 35% operational cost savings from system consolidation, and 50% faster time-to-market for new travel product integrations.

More from this Company

Development of Integrated Travel Booking Platform
Digital Transformation Platform for Travel Industry
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Development of Integrated Service Management Platform for Multisector Client
Travel Industry Digital Transformation Platform