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Development of Cross-Platform Field Sales Team Management Application with Gamification

e-point.com

Business services

Consumer products & services

Retail

Challenges with Legacy System

Existing mobile application suffered from performance issues, outdated UX design, technical debt accumulation, and platform-specific limitations. Required modernization to support cross-platform functionality, offline capabilities, and scalable architecture while maintaining integration with enterprise systems.

About the Client

Salesforce Automation system provider specializing in gamification-driven field team management solutions for merchandising, auditing, and promotional projects

Modernization Goals

Create cross-platform mobile application with single codebase
Improve application performance across devices
Implement modern UX/UI design principles
Reduce technical debt through architecture modernization
Enable offline functionality with secure local storage

Core System Requirements

Gamification engine for KPI tracking and employee motivation
Offline data entry with synchronization capabilities
Barcode scanning for inventory management
Photo documentation with automatic attachment
Multilingual support for global operations
Vanselling/preselling workflow automation
Customizable survey forms for field reporting

Technology Stack

Flutter

Dart

Bloc state management

RESTful API integration

System Integrations

Power BI
ERP systems
Accounting platforms
Shelf Recognition solutions
Distributor systems

Quality Attributes

Cross-platform compatibility (iOS/Android)
High-performance data handling for large datasets
Secure local storage for offline operations
Scalable architecture for thousands of users
Multilingual support with localization

Expected Business Outcomes

Enhanced field team productivity through gamification, reduced development/maintenance costs via cross-platform architecture, improved user adoption with modern UX, and better decision-making through integrated analytics. Offline capabilities ensure uninterrupted field operations while secure data synchronization maintains operational integrity.