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Development of Cloud-Based Backoffice System for Road Safety Audits
  1. case
  2. Development of Cloud-Based Backoffice System for Road Safety Audits

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Development of Cloud-Based Backoffice System for Road Safety Audits

haefelesoftware.com
Transportation
Consulting
Legal Services

Challenges with Outdated Legacy System

RSA faced operational inefficiencies due to an outdated legacy system that another supplier failed to rebuild successfully. The existing system lacked cloud integration, leading to high dependency on local data centers, manual backup processes, and poor performance. RSA required a reliable partner to complete the system rebuild, address stability issues, and implement modern cloud-based solutions to streamline operations.

About the Client

Australia’s sole specialist privately owned road safety auditing company established in 1994, providing road safety audits, traffic management, accessibility audits, and expert witness services.

Project Goals for Backoffice System Modernization

  • Complete the greenfield backoffice system rebuild within the original timeframe
  • Migrate from MySQL to SQL Azure and transition to Microsoft Azure cloud hosting
  • Improve system performance and stability through cloud-native architecture
  • Implement automated deployment pipelines for rapid feature delivery
  • Achieve sub-8-hour lead time for feature implementation

Core System Functionalities

  • Project and client management modules
  • Real-time calendar synchronization with Microsoft Outlook
  • Automated invoicing and job tracking
  • Role-based access control via OAuth2.0 authentication
  • SignalR-powered real-time data updates
  • Microsoft Graph API integration for profile and calendar sync

Modern Technology Stack

C# .NET 6.0
Blazor.NET
SQL Azure with Entity Framework ORM
Microsoft Azure App Service
Azure Application Insights
Microsoft Bicep (Infrastructure as Code)

Critical System Integrations

  • Microsoft Graph API for calendar/profile sync
  • OAuth2.0 Microsoft Azure Active Directory (Office 365)
  • Azure SQL Database migration from MySQL

Non-Functional Requirements

  • Cloud-native scalability on Microsoft Azure
  • High-performance real-time data processing
  • Enterprise-grade security with role-based access
  • Automated CI/CD pipelines with gated deployments
  • Disaster recovery capabilities via Infrastructure as Code

Expected Business Impact of Cloud-Based System Modernization

The cloud-based backoffice system will enhance operational efficiency by streamlining project management, invoicing, and calendar synchronization. Migration to Azure reduces infrastructure risks and manual processes, while automated deployments enable rapid feature implementation. The system’s improved performance and stability will support RSA’s growth and allow for scalable expansion of services.

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