Logo
  • Cases & Projects
  • Developers
  • Contact
Sign InSign Up

© Copyright 2025 Many.Dev. All Rights Reserved.

Product
  • Cases & Projects
  • Developers
About
  • Contact
Legal
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
Development of an Online Self-Service Portal for Legal Information System Configuration and Purchase
  1. case
  2. Development of an Online Self-Service Portal for Legal Information System Configuration and Purchase

This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Development of an Online Self-Service Portal for Legal Information System Configuration and Purchase

e-point.com
Legal
Information technology
eCommerce

Challenge in Direct Sales of Complex Legal System Configurations

Legalis, with its numerous modules and configuration options, was exclusively sold through direct advisor consultations. This created dependency on human resources, limited scalability, and required a self-service solution that maintained user confidence while simplifying complex purchasing decisions for law firms.

About the Client

A Polish publishing house operating since 1993, specializing in law, taxes, economics, and academic literature. Known for Legalis, a leading online legal information system with a comprehensive knowledge base.

Key Goals for Self-Service Portal Implementation

  • Enable independent configuration and purchase of Legalis modules through an intuitive online tool
  • Maintain user confidence by providing clear product descriptions and support pathways
  • Reduce reliance on direct advisor sales while preserving customer satisfaction
  • Streamline the purchasing process from product selection to transaction completion

Core System Functionalities

  • Interactive product configurator with module dependencies visualization
  • Save-for-later order functionality with secure session persistence
  • Integrated live consultant contact options (chat/phone)
  • Dynamic pricing calculator with discount rules
  • Step-by-step purchase guidance with progress tracking
  • Comprehensive product descriptions with contextual help

Technology Stack Preferences

Cloud-native web application framework (e.g., React/Angular for frontend)
Headless CMS for content management
API-first architecture for system integration
Payment gateway integration (Stripe/PayPal)
CRM integration (Salesforce/HubSpot) for consultant routing

Critical System Integrations

  • Existing Legalis knowledge base API
  • Customer authentication system
  • Order management and fulfillment platform
  • Analytics and usage tracking (Google Analytics/Hotjar)
  • Security compliance framework (GDPR/ISO 27001)

Non-Functional Requirements

  • High availability (99.9% uptime SLA)
  • Scalable architecture for concurrent user spikes
  • Enterprise-grade data encryption
  • WCAG 2.1 accessibility compliance
  • Multi-language support (initially Polish/English)

Expected Business Outcomes

Projected 40% reduction in sales cycle time through self-service adoption, 25% increase in small/medium law firm conversions due to simplified configuration, and 30% lower operational costs by reducing direct advisor involvement while maintaining customer satisfaction scores above 90% through embedded support features.

More from this Company

Next-Generation Lens Configurator with A/B Testing and Streamlined Product Management
Multi-Country B2C E-commerce Platform Expansion with Localized Integrations
Integration of AI-Powered Voice Assistant in Mobile Banking Application
Multinational Portal Redesign for Global Pharmaceutical Brand
Global E-Commerce Platform Modernization Using SAP Commerce Cloud Hub-and-Spoke Architecture