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Development of an AI-Powered Property Management Assistant Platform

digitalsuits.co

Real estate

Facilities Management

Artificial Intelligence

Inefficient Property Issue Resolution

Property managers and service providers face time-consuming, manual processes for addressing maintenance requests, leading to delays and poor communication. Existing workflows rely on phone-based coordination, lacking digital integration for real-time tracking and service provider matching.

About the Client

A technology company specializing in real estate, facilities management, and AI solutions, aiming to streamline property management through innovative digital tools.

Key Project Goals

Develop a minimum viable product (MVP) to secure investor funding
Create role-based user interfaces for property managers, service providers, and administrators
Integrate AI-driven request processing with existing property management workflows
Enable seamless communication and progress tracking between stakeholders

Core System Functionalities

AI chatbot for natural language request processing
Role-specific dashboards for end-users, service providers, and admins
REST API for data exchange between components
Service provider matching algorithm based on request type and availability
Real-time status tracking and notification system

Technology Stack

AWS

Auth0

Microsoft Bot Framework

Firebase

Algolia

Twilio Flex

System Integrations

AI chatbot integration with AWS Aurora database
REST API for server-device communication
Third-party authentication via Auth0
Twilio Flex for communication channels

Non-Functional Requirements

High scalability for concurrent user requests
Low-latency response times for AI processing
Enterprise-grade data security and compliance
Cross-platform compatibility for web and mobile access

Expected Business Impact

Enable property management companies to reduce resolution times by 60-70%, attract $5M+ in seed funding through MVP validation, and create a scalable platform for expanding into social housing and compliance management sectors.