Development of a Secure Online Marketplace and Business Management System for Used Vehicle Trading

The client faces challenges with establishing consumer trust in the used vehicle market, managing complex sales processes, ensuring vehicle inspection transparency, and providing a seamless online purchasing experience. Existing processes lack integration, leading to inefficiencies and decreased customer confidence.

A mid-sized automotive dealer network aiming to expand their online used car sales platform and streamline business operations through integrated digital solutions.

• Implement a secure, user-friendly online marketplace for buying and selling used vehicles, increasing sale speed and customer satisfaction.
• Develop a tailored business management system to handle sales, inventory, inspections, and financial transactions efficiently.
• Guarantee vehicle quality assurance with comprehensive inspection reporting accessible to consumers.
• Integrate reliable online payment and electronic signature solutions to facilitate smooth, secure transactions.
• Achieve a reduction in vehicle time on market and expedite transaction turnaround times, aiming for most vehicles sold within two weeks, and guaranteed market bids within 30 days for unsold vehicles.

• Public web platform allowing buyers to browse vehicles filtered by make, model, price, and features.
• Detailed vehicle pages displaying inspection reports, specifications, and Q&A functionalities.
• Backend business system managing sales pipeline, inventory, customer information, and financial processes.
• Vehicle inspection module recording multi-point inspection data via tablets, with automatic display on vehicle pages.
• Integration with online banking and electronic identification services for secure payments and transaction signing.
• Automated notification system including SMS alerts for status updates.
• Contract management and scheduling tools for vehicle pickup, delivery, and post-sale follow-up.

• Banking system API for online payments via Trustly or similar service
• Electronic ID verification via secure API (e.g., BankID or equivalent)
• SMS gateway for notifications
• Vehicle inspection tools or modules for recording inspection data

• Platform should support high availability with 99.9% uptime
• Secure handling of personal and financial data in compliance with GDPR or relevant regulations
• Fast load times with optimal performance metrics, aiming for sub-3 second page loads
• Scalable infrastructure capable of supporting increasing transaction volumes

The new platform aims to significantly reduce vehicle time on market, with most cars selling within two weeks, and ensure a guaranteed bid within 30 days for unsold vehicles. These improvements are expected to increase sales volume, enhance customer trust, streamline operations, and improve overall profitability of the used vehicle sales process.