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Development of a Scalable Travel Booking Platform with Integrated Services

elinext.com

Hospitality & leisure

eCommerce

Information technology

Challenges in Travel Service Management

The client faces inefficiencies in their current travel booking system, including fragmented supplier integrations, poor real-time data synchronization, and a suboptimal user experience across devices. These issues lead to customer dissatisfaction and operational bottlenecks.

About the Client

A travel technology company specializing in end-to-end travel booking solutions and digital platform development.

Key Project Goals

Create a unified booking platform with real-time inventory management
Enhance cross-device user experience with responsive design
Integrate secure payment gateways and third-party travel APIs
Improve system scalability to handle peak travel seasons

Core System Requirements

Real-time flight/hotel availability and pricing
Multi-currency and multi-language support
User account management with booking history
Mobile-optimized interface with offline functionality
Automated confirmation and e-ticketing system

Technology Stack Preferences

React.js for front-end development

Node.js with Express framework

MongoDB for database management

AWS cloud infrastructure

GraphQL API integration

Critical System Integrations

Payment gateways (Stripe/PayPal)
Global Distribution Systems (GDS)
Third-party hotel/flight APIs (Amadeus, Skyscanner)
User authentication via OAuth 2.0

Non-Functional Requirements

99.9% system uptime SLA
Sub-2-second page load times
PCI-DSS compliance for payments
Horizontal scalability for 10x traffic growth
Role-based access control (RBAC)

Expected Business Outcomes

The new platform is projected to reduce booking processing time by 60%, increase customer retention by 40%, and support 200% growth in transaction volume within the first year of operation while reducing infrastructure costs by 30% through optimized cloud resource utilization.