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Development of a Scalable Travel Booking Platform with Integrated Services

elinext.com

Travel

Hospitality & leisure

eCommerce

Current System Limitations

Legacy booking systems with poor user experience, fragmented third-party integrations, and scalability issues are causing customer attrition and operational inefficiencies.

About the Client

A digital-first travel services provider offering online booking solutions for global customers

Key Project Goals

Implement a modern, responsive booking interface
Integrate real-time inventory management
Enhance system scalability for peak travel seasons
Improve conversion rates through personalized recommendations

Core Platform Capabilities

Dynamic search and filtering across multiple travel providers
Real-time availability and pricing engine
Multi-currency and multi-language support
User account management with booking history
Integrated payment gateway with fraud detection

Technology Stack Requirements

React.js

Node.js

MongoDB

AWS Cloud Services

Third-Party System Integrations

Global Distribution Systems (GDS)
Payment gateways (Stripe, PayPal)
Travel insurance APIs
Customer relationship management (CRM) system

System Performance Criteria

99.99% uptime SLA
Sub-200ms response time for critical APIs
PCI-DSS compliance
Horizontal scaling for 10x traffic spikes

Expected Business Outcomes

Projected 40% reduction in booking abandonment rates, 25% increase in cross-sell revenue through personalized recommendations, and 60% decrease in infrastructure costs through cloud optimization.