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Development of a Scalable Travel Booking Platform with Enhanced User Experience

elinext.com

eCommerce

Hospitality & leisure

Information technology

Challenges in Travel Booking Ecosystem

Fragmented booking processes across multiple platforms, high cart abandonment rates due to poor user experience, and difficulty integrating with third-party travel service providers' APIs.

About the Client

A digital travel agency specializing in online booking solutions for global travelers

Platform Development Goals

Create a unified booking platform with seamless third-party integrations
Reduce cart abandonment by 40% through UX/UI improvements
Implement real-time inventory synchronization with travel partners
Ensure scalability to handle seasonal traffic spikes

Core System Capabilities

Multi-criteria search with dynamic filtering
Secure payment gateway with multiple currency support
Real-time booking status dashboard
Third-party API integration framework
Mobile-responsive progressive web application (PWA)

Technology Stack Requirements

React.js

Node.js

GraphQL

AWS Lambda

MongoDB

External System Integrations

Amadeus API
Stripe Payment Gateway
Google Maps API
Twilio SMS Service

System Performance Criteria

99.99% uptime SLA
Sub-2s page load times
PCI-DSS compliance
Auto-scaling architecture

Business Impact Projections

Anticipated 60% reduction in booking processing time, 35% increase in completed transactions, and 50% faster onboarding of new travel partners post-implementation.