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Development of a Scalable Travel Booking Platform with Enhanced User Experience

elinext.com

Travel

eCommerce

Information technology

Challenges in Travel Booking System Modernization

Legacy systems causing slow booking processes, fragmented third-party integrations, and poor mobile responsiveness leading to customer attrition and operational inefficiencies.

About the Client

A travel technology company specializing in digital booking solutions for global travel services

Platform Modernization Goals

Implement real-time booking capabilities with multi-provider integration
Enhance mobile-first user experience across devices
Improve system scalability to handle peak travel seasons

Core System Functionalities

Dynamic flight/hotel/package search with filtering
Secure multi-currency payment gateway integration
User account management with booking history
Real-time inventory synchronization with providers

Technology Stack Requirements

React.js

Node.js

AWS Cloud Services

GraphQL

Third-Party System Integrations

Payment processors (Stripe/PayPal)
Global Distribution Systems (GDS)
Travel API providers (Amadeus/Sabre)

System Performance Criteria

99.9% uptime SLA
Sub-200ms response time for critical APIs
PCI-DSS compliance for payment processing
Auto-scaling architecture for traffic spikes

Business Impact Projections

Anticipated 40% reduction in booking abandonment rates, 30% increase in mobile conversions, and 50% faster time-to-market for new travel partners through modular architecture.