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Development of a Scalable Travel Booking Platform with Enhanced User Experience
  1. case
  2. Development of a Scalable Travel Booking Platform with Enhanced User Experience

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Development of a Scalable Travel Booking Platform with Enhanced User Experience

elinext.com
Hospitality & leisure
eCommerce

Current Challenges in Travel Booking Systems

Inefficient booking processes, fragmented user experiences across devices, and scalability limitations during peak travel seasons hinder customer satisfaction and business growth.

About the Client

A travel services company specializing in online booking solutions for global destinations

Key Project Goals

  • Create a unified cross-platform booking experience
  • Implement real-time inventory management
  • Enhance mobile optimization for on-the-go users
  • Improve system scalability to handle 10x peak traffic

Core System Functionalities

  • Real-time flight/hotel availability checker
  • Multi-currency payment gateway
  • User account management with booking history
  • Mobile-responsive interface with offline capabilities
  • Dynamic pricing engine

Technology Stack Preferences

React Native
Node.js
MongoDB
AWS CloudFront

Critical System Integrations

  • Global distribution systems (GDS)
  • Payment processors (Stripe/Adyen)
  • Third-party travel APIs (Amadeus)
  • Customer relationship management (CRM) tools

Non-Functional Requirements

  • 99.99% uptime SLA
  • PCI-DSS compliance
  • Sub-200ms response times for 95% of requests
  • Auto-scaling architecture

Expected Business Impact

Projected 40% increase in booking conversion rates, 60% reduction in system downtime costs, and ability to support 2M+ monthly active users during peak seasons.

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Travel Industry Digital Transformation Platform