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Development of a Scalable Travel Booking Platform with Enhanced User Experience

elinext.com

Hospitality & leisure

eCommerce

Challenges in Current Travel Booking System

The existing platform suffers from inefficient booking workflows, poor user experience across devices, limited integration with third-party travel APIs, and scalability issues during peak traffic periods.

About the Client

A travel services company specializing in online booking solutions for global destinations

Project Goals for Enhanced Travel Platform

Create a responsive, user-friendly booking interface
Integrate real-time availability and pricing data
Improve system scalability to handle 10x peak traffic
Reduce booking completion time by 60%

Core Functionalities Required for Travel Platform

Advanced search and filtering for travel options
Multi-step booking wizard with payment gateway integration
User account management with booking history
Admin dashboard for inventory and partner management

Technology Stack Preferences

React.js

Node.js

AWS Cloud Infrastructure

GraphQL API

Critical System Integrations

Payment gateways (Stripe/PayPal)
Third-party travel APIs (Amadeus/Expedia)
Email/SMS notification services

Non-Functional Requirements

99.99% system availability SLA
PCI-DSS compliance for payments
Horizontal scaling capability
Sub-200ms API response times

Expected Business Impact of Modern Travel Booking Platform

Projected 40% increase in booking conversion rates, 70% reduction in customer service inquiries through self-service features, and 50% lower infrastructure costs through optimized cloud resource utilization.