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Development of a Scalable Retirement Savings Platform with Advanced User Engagement Features
  1. case
  2. Development of a Scalable Retirement Savings Platform with Advanced User Engagement Features

Development of a Scalable Retirement Savings Platform with Advanced User Engagement Features

tallium.com
Financial services
Business services

Identified Challenges in Building a Robust, High-Load Retirement Savings Application

The client required support to replace a legacy codebase and infrastructure that were not designed for high load, ensuring reliable platform operation amidst increased user engagement, and to facilitate platform upgrades and new feature development during rapid growth phases.

About the Client

A mid-sized fintech startup specializing in digital pension and savings solutions, aiming to enhance user engagement and platform scalability.

Goals for Building a Secure, Scalable, and Feature-Rich Pension Platform

  • Replace existing legacy codebase and outdated infrastructure with modern, scalable solutions.
  • Ensure platform stability and performance to handle heavy user load and transaction volume.
  • Implement core functionalities including daily small transfers, percentage-based contributions, survey rewards, cashback integrations, and real-time cashback tracking.
  • Enable seamless deployment of updates and new features to support rapid business growth.
  • Support multi-platform access via web, iOS, and Android with consistent user experience.

Core Functionalities and Features for a Comprehensive Retirement Savings Platform

  • Automated daily micro-transfer service to user pension accounts.
  • Integration of contribution functionality based on percentage of user purchases via specific payment methods.
  • Reward system enabling users to earn contributions through partner surveys and cashback offers.
  • Real-time tracking and visualization of progress towards long-term and short-term savings goals.
  • Browser extension for monitoring cashback availability across visited shopping sites.
  • Backend support for processing transactions, user management, and data analytics.

Recommended Technologies and Architectural Approach

Modern backend framework supporting high concurrency and scalability.
Mobile development with native iOS and Android development platforms.
Web application built with responsive UI/UX design principles.

External System Integrations for a Holistic User Experience

  • Payment gateways for processing contributions and transactions.
  • Survey platforms for reward synchronization.
  • Partner retail APIs for cashback and store offers.
  • Web browser extension integration for real-time cashback tracking.

Non-Functional System Requirements for Business Continuity

  • Platform must support at least 100,000 active users with scalability for growth.
  • Transaction processing latency under 2 seconds.
  • 99.9% uptime and high availability architecture.
  • Strict data security and compliance with relevant financial data regulations.
  • Responsive design to ensure consistent experience across devices.

Projected Business Benefits and Quantitative Outcomes of the New Platform

The new platform aims to increase user engagement and retention by providing comprehensive savings tools and reward features. It is expected to support a rapid user base growth, enhance transaction reliability, and enable the onboarding of additional partner integrations, ultimately driving higher savings contributions and boosting client satisfaction.

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