The organization faces difficulties with a complex, multi-step membership registration process that deters new and existing members, leading to membership declines. The current system limits scalability and efficient communication, hindering league growth and participant engagement.
A national sports governing body seeking to streamline league operations, manage memberships effectively, and promote sport growth.
Implementation of the new scalable league management platform is expected to significantly increase membership and participation, with an increase in new member registrations and renewals by at least 80%. The streamlined processes and improved communication channels will foster greater engagement, facilitate organizational growth, and support the long-term expansion of sports leagues across the country.