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Development of a Scalable League Management and Membership Platform for Sports Organizations
  1. case
  2. Development of a Scalable League Management and Membership Platform for Sports Organizations

Development of a Scalable League Management and Membership Platform for Sports Organizations

orases.com
Sports
Non-profit
Recreation

Identified Challenges in Sports League and Membership Management

The organization faces difficulties with a complex, multi-step membership registration process that deters new and existing members, leading to membership declines. The current system limits scalability and efficient communication, hindering league growth and participant engagement.

About the Client

A national sports governing body seeking to streamline league operations, manage memberships effectively, and promote sport growth.

Goals for a New Sports League Management Solution

  • Simplify and automate the membership registration and renewal process to increase user adoption.
  • Create a comprehensive, scalable platform that manages league operations, including player recruitment, scheduling, roster management, and fee collection.
  • Enhance communication channels via mass messaging and notifications to improve participant engagement.
  • Enable easy creation and management of multiple leagues to support organizational growth.
  • Increase membership and league participation metrics, aiming to boost member registrations and renewals significantly.
  • Reduce the membership onboarding steps by at least 80% to streamline user experience.

Core Functional Requirements for the Sports Management System

  • Member portal for registration, renewal, and benefits access with a simplified, streamlined process (reducing steps from 15 to 3).
  • League management module for creating, organizing, and scaling multiple leagues and teams.
  • Player recruitment and enrollment management tools.
  • Scheduling system for practice fields and game events.
  • Fee management and payment processing integration.
  • Mass messaging and notification system for important updates.
  • Analytics dashboard for tracking membership growth, participation, and engagement metrics.
  • Scalable architecture supporting increasing number of members, leagues, and events.

Preferred Technologies and Architectural Approach

Web application frameworks suitable for scalable SaaS deployment
Cloud hosting platforms ensuring high availability and scalability
Secure authentication and authorization mechanisms
Responsive design for accessibility across devices

Essential External System Integrations

  • Payment gateways for fee processing
  • Email and messaging services for mass communication
  • Calendar and scheduling APIs for event management
  • Membership or CRM systems for backend data sync (if applicable)

Key Non-Functional System Requirements

  • Scalability to support a growing user base, with capacity for at least X members initially and scalable beyond
  • Performance ensuring page load times under 3 seconds under load
  • Data security compliance, protecting personally identifiable information
  • High system uptime with 99.9% availability
  • User-friendly interface optimized for ease of use by diverse user groups

Projected Business Impact of the New Management System

Implementation of the new scalable league management platform is expected to significantly increase membership and participation, with an increase in new member registrations and renewals by at least 80%. The streamlined processes and improved communication channels will foster greater engagement, facilitate organizational growth, and support the long-term expansion of sports leagues across the country.

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