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Development of a Scalable Claim-as-a-Service Platform with Multi-Tenant Architecture and API Integration
  1. case
  2. Development of a Scalable Claim-as-a-Service Platform with Multi-Tenant Architecture and API Integration

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Development of a Scalable Claim-as-a-Service Platform with Multi-Tenant Architecture and API Integration

digitalsuits.co
Insurance
Legal
Business services

Business Challenges

Inefficient client-insurer interactions, slow data processing leading to high administrative costs, and lack of flexibility in adapting to diverse business processes across insurance, legal, and brokerage sectors.

About the Client

UK-based startup providing digital transformation solutions for insurance companies, law firms, and brokers through a claim-as-a-service platform

Project Goals

  • Create a stable multi-tenant claim-as-a-service platform with wildcard domain support
  • Enable seamless data management through linked applications
  • Provide API integration capabilities for existing IT infrastructure
  • Ensure compliance with varying business process requirements

Core System Requirements

  • Wildcard domain allocation for registered companies
  • BPMN workflow engine integration for process automation
  • No-code data management interface for clients
  • Modular microservices architecture for compliance flexibility

Technology Stack

API-first development approach
BPMN workflow engine
Microservices architecture
No-code/low-code platforms

System Integrations

  • BPMN workflow engine integration
  • Third-party IT infrastructure APIs

Non-Functional Requirements

  • High scalability for multi-tenant support
  • Data security compliance (GDPR/UK GDPR)
  • 99.9% system uptime SLA
  • Cross-industry regulatory compliance

Expected Business Impact

Reduction of administrative costs by 40-60% through automated workflows, 50% faster claim processing times, and improved client satisfaction via customizable domain-specific solutions while maintaining strict regulatory compliance across multiple industries.

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