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Development of a Mobile-Optimized Food Ordering Web Application with POS Integration
  1. case
  2. Development of a Mobile-Optimized Food Ordering Web Application with POS Integration

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Development of a Mobile-Optimized Food Ordering Web Application with POS Integration

digitalsuits.co
Food & Beverage
Hospitality & leisure

Challenges in Restaurant Order Management and Mobile Accessibility

The restaurant required a mobile-optimized solution to streamline order placement while integrating with existing POS systems (Blain) for menu data synchronization and order processing. Existing workflows lacked efficiency in digital order transmission to staff and customer accessibility via mobile devices.

About the Client

A Japanese restaurant seeking to modernize its ordering process through digital transformation

Objectives for Digital Transformation in Food Ordering

  • Develop a responsive frontend application for seamless mobile ordering
  • Implement backend integration with Blain POS system for real-time menu updates
  • Establish secure order transmission workflow to restaurant staff
  • Create GraphQL API for system interoperability
  • Optimize performance through caching mechanisms

Core System Functionalities for Food Ordering Platform

  • Mobile-optimized order interface with caching for fast performance
  • Automated menu synchronization from Blain POS
  • Order transmission to kitchen staff via POS integration
  • Customer review integration via Sarah service
  • GraphQL API for frontend-backend communication

Technology Stack Requirements

GraphQL API
Serverless architecture
Modern frontend framework (React/Angular)
Node.js backend

System Integration Requirements

  • Blain POS system integration
  • Sarah review/score API integration

Performance and Operational Requirements

  • Mobile device optimization
  • High-speed caching implementation
  • Secure API communication
  • Scalable serverless infrastructure

Expected Business Outcomes

Implementation of this solution will enable efficient mobile ordering processes, reduce order processing time through automated POS integration, improve customer satisfaction via seamless digital experiences, and provide operational cost savings through serverless architecture optimization.

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