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Development of a Mobile Sales Enablement Application for Enhanced Customer Engagement and Sales Efficiency
  1. case
  2. Development of a Mobile Sales Enablement Application for Enhanced Customer Engagement and Sales Efficiency

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Development of a Mobile Sales Enablement Application for Enhanced Customer Engagement and Sales Efficiency

rubicotech.com
Manufacturing
Consumer products & services
Retail

Challenges in Sales Efficiency and Digital Modernization

Boston Whaler's legacy sales app was outdated and unavailable on the App Store, forcing reliance on printed materials that were inefficient and difficult to maintain. The company required a modern, mobile-optimized solution to ensure consistent access to boat specifications, improve sales team productivity, and meet stringent security standards.

About the Client

A subsidiary of Brunswick Corporation, Boston Whaler is a renowned boat manufacturer known for producing durable, unsinkable boats targeting premium boating enthusiasts while maintaining an inclusive sales strategy.

Key Goals for the New Sales Application

  • Increase sales efficiency and effectiveness through a user-friendly mobile platform
  • Ensure consistent brand messaging and real-time access to accurate marketing materials
  • Simplify content management via a centralized admin portal
  • Meet corporate security requirements and pass rigorous compliance audits

Core System Functionalities and Features

  • Hybrid mobile app (iOS/Android) built with React Native for cross-platform consistency
  • Offline functionality allowing content download and access without internet connectivity
  • Centralized admin panel (Node.js/Next.js) for real-time updates to boat listings and marketing materials
  • Secure authentication and data encryption to meet enterprise security standards
  • User-friendly interface for presenting boat specs, models, and multimedia content to customers

Technology Stack Requirements

React Native
Node.js
Next.js
RESTful APIs

System Integration Needs

  • Existing CRM systems
  • Cloud storage for media assets
  • Security compliance frameworks

Performance and Security Standards

  • Enterprise-grade security with audit compliance
  • Scalable architecture to support 50+ concurrent users
  • High-performance offline mode with minimal latency
  • Cross-platform compatibility across iOS and Android devices

Anticipated Business Outcomes

The new application is projected to increase sales effectiveness by 10% through improved customer engagement, reduce administrative overhead by 30% via streamlined content updates, and enhance brand consistency across sales channels while maintaining full compliance with corporate security policies.

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