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The client faces challenges with fragmented booking systems, lack of personalized travel recommendations, and inefficient customer management tools, leading to poor user experience and operational inefficiencies.
A travel services provider seeking to digitize and streamline its offerings through a scalable, user-centric platform.
Anticipated 40% increase in online bookings, 30% reduction in customer service costs, and enhanced customer retention through personalized experiences, positioning the client as a leader in digital travel services.