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Development of a Comprehensive Travel Services Platform

elinext.com

Hospitality & leisure

eCommerce

Information technology

Challenges in Travel Booking Ecosystem

Fragmented booking systems, lack of personalized user experiences, and integration difficulties with third-party travel APIs (flights, hotels, activities) lead to operational inefficiencies and customer dissatisfaction.

About the Client

A travel technology company specializing in digital solutions for booking systems, itinerary management, and travel-related services.

Strategic Project Goals

Streamline multi-channel booking processes
Implement AI-driven personalization for travel recommendations
Integrate real-time inventory APIs from global travel providers

Core System Requirements

Real-time availability and pricing engine
Personalized itinerary builder
Multi-currency/payment gateway integration
Dynamic package bundling system

Technology Stack Preferences

React.js

Node.js

GraphQL

AWS Cloud Services

Critical System Integrations

Amadeus API suite
Sabre Global Distribution System
Stripe Payment Processing
Google Maps Platform

Operational Requirements

99.99% system availability SLA
Sub-200ms API response times
GDPR-compliant data handling
Horizontal scalability for peak travel seasons

Anticipated Business Outcomes

Projected 40% reduction in booking processing time, 25% increase in conversion rates through personalization, and 50% faster onboarding of new travel suppliers via standardized API integrations.