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Elin's current online presence is minimal, relying heavily on offline bookings. The existing booking process is cumbersome and lacks a user-friendly interface, leading to customer dissatisfaction and lost sales opportunities. They need a modern platform to streamline operations and expand their reach.
Elin is a travel service company offering a range of travel solutions. They specialize in curated travel experiences and personalized itineraries for both leisure and business travelers.
Implementing this platform will result in increased online bookings, improved customer satisfaction, and a larger market share for Elin. The streamlined booking process and enhanced customer experience will drive revenue growth and strengthen their brand position in the travel industry.