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Contractor Collaboration Portal for Energy Network Management

e-point.com

Energy & natural resources

Utilities

Operational Inefficiencies in Contractor Communication

Stoen Operator faces challenges in managing contractor collaboration through email-based communication, leading to fragmented document exchanges, delayed milestone tracking, and increased risk of human errors in investment project implementations.

About the Client

Energy supplier serving over 1 million clients in Warsaw, specializing in electroenergetic network maintenance and energy security with ongoing digital transformation initiatives

Digital Transformation Goals

Create a centralized self-service platform for contractor collaboration
Streamline investment project documentation management
Implement real-time progress tracking for network implementation orders
Reduce operational costs through automated communication workflows

Core System Capabilities

Order management dashboard with status visualization
Secure document repository with version control
Real-time progress reporting tools
Integrated problem logging with field documentation attachment
Knowledge base integration for regulatory compliance materials

Technology Stack Requirements

Cloud-native architecture

Responsive web framework (React/Angular)

RESTful API integration layer

Document management system (DMS)

Agile development methodology

System Integration Needs

Internal Stoen Operator systems (existing infrastructure)
User authentication service
Document template repository
Legacy order management database

Performance & Security Standards

24/7 system availability with failover redundancy
Role-based access control (RBAC)
GDPR-compliant data protection
Mobile-responsive interface
Scalable architecture for 1000+ concurrent users

Expected Business Outcomes

Implementation of the contractor portal is projected to reduce communication overhead by 60%, accelerate document processing by 40%, and decrease operational errors by 75% through standardized digital workflows, while maintaining Stoen Operator's position as a technology leader in Warsaw's energy sector.