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Customer Engagement & Service Portals (Utilities) - Cases Utilities

Tags in this Industry

Customer Engagement & Service Portals (Utilities)Cybersecurity for UtilitiesEnergy Management & OptimizationIoT and Remote Operations PlatformsIoT Smart Home And Connected DevicesPlatform Modernization & Digital Transformation (Utilities)Process Automation & Optimization ToolsSmart City & Urban Services Platforms (Utilities Integration)Smart Metering, IoT & Device Management (Utilities)Sustainability ESG and Environmental ManagementUtility Billing & Payment SystemsUtility Data Analytics & Reporting PlatformsWaste Management & Environmental ServicesWater Resource Management
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  3. Utilities
  5. Customer Engagement & Service Portals (Utilities)

Customer Engagement & Service Portals (Utilities)

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Next-Generation Gas Utility Mobile Application Development

Energy & natural resources

Customer-centric gas utility management platform with real-time analytics and payment capabilities

Java, GraphQL, React.js...
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User-Centric Website Redesign for Public Utility District

Utilities

User-focused digital platform with streamlined content management

WordPress, PHP, MySQL...
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Gamified Customer Feedback Platform for Regulatory Compliance in Utilities

Utilities

A web and mobile platform combining gamification, real-time visualization, and educational content to collect unbiased customer feedback on utility investments.

React.js for front-end interactivity, Node.js with Express for backend services, D3.js for dynamic data visualization...
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Automated Refund Management System with Real-Time Tracking and SIP Integration for Caribbean Airlines

Aviation

A digital refund management platform with automation, real-time communication, and seamless integration with existing airline systems

Web portal development (React/Angular), Backend automation workflows (Node.js/.NET), SMS/email notification APIs...
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Customer Experience Transformation Platform for Rural Utility Services

Energy & natural resources

Unified platform for customer journey mapping, feedback analysis, and CX roadmap management

Cloud-based data platform (AWS/Azure), Customer data integration tools, Advanced analytics suite (Power BI/Tableau)...
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Development of On-Demand Water Delivery Mobile and Web Application

Food & Beverage

The system will encompass customer, driver, and admin applications with features for order placement, management, tracking, payment processing, driver dispatch, inventory management, and reporting.

iOS Native Development, Android Native Development, Web Development (React/Angular/Vue.js)...
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Develop Enhanced Alexa Skill for Northumbrian Water - Proactive Customer Engagement and Sustainability

Utilities

The enhanced Alexa skill will provide customers with quick and easy access to information regarding water usage, local disruptions, and maintenance updates. It will integrate with existing databases and real-time monitoring systems to deliver personalized and timely information.

Amazon Alexa Skills Kit, Azure Logic Apps, Existing water facts database...
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Mobile Application Enhancement for Power Plant Inspections

Energy & natural resources

The application should facilitate on-site inspections by providing access to field guides, enabling data capture (text, voice, images), and facilitating communication and information sharing.

Native iOS development (Swift/Objective-C), Azure cloud platform, Mobile-first design principles
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