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CRM, Client Onboarding & Engagement Portals - Cases Financial services

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  3. CRM, Client Onboarding & Engagement Portals

CRM, Client Onboarding & Engagement Portals

Automated Lead Assignment and Management System for Financial Advisory Firm

Financial services

A comprehensive CRM enhancement that automates lead intake, assignment, communication, and reporting, with customizable interfaces and third-party integrations.

CRM platform automation tools, API-driven integrations, Custom page layouts for enhanced UI...
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Enhanced Sales Automation and Personalized Customer Engagement Platform

Financial services

Develop a customized CRM solution that enables region-specific data management, automated lead distribution, and integrated communication workflows, leveraging advanced customization to meet diverse operational needs.

Cloud-based CRM platform with extensive customization capabilities, Apex programming for backend automation and complex business logic, Lightning Web Components for developing intuitive user interfaces...
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Development of a Cost-Optimized Customer Engagement and Partner Portal with Data Archiving and Integration Capabilities

Financial services

Development of a robust, scalable CRM infrastructure with advanced data archiving, a partner portal for affiliate and franchisee engagement, and integrated communication and automation tools.

CRM platform with Experience Cloud capabilities or equivalent for partner portals, Big objects or equivalent large data storage solutions for handling extensive datasets, Message broker technologies such as Kafka for real-time event processing...
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Unified Customer Portal Performance Optimization for Segmented Financial Services

Financial services

Development of a unified web portal and backend systems that provide secure, responsive, and reliable access to banking services, including mortgage, savings, and loan products, with integrated performance validation.

Web application performance testing tools, Automation frameworks for functional and non-functional testing, Monitoring tools for server utilization and application responsiveness...
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Modernizing Deal Management Platform for Financial Institutions with Scalable CRM and Deal Execution Features

Financial services

The system must support comprehensive deal lifecycle management, real-time data access, third-party integrations, and mobile functionality, all built on a scalable architecture.

Frontend: React.js, Redux, ES6, SASS, Webpack, Backend: Cloud services, C .NET MVC/Web API, MS SQL, Azure, Mobile: React.js/Redux, Cordova, MDM support...
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Development of a Digital Platform for Nontransactional Banking Client Management and Engagement

Financial services

A digital platform that provides nontransactional clients with comprehensive tools to view their credit products, execute payments, and receive timely notifications, all within a secure and user-friendly environment.

Modern web development frameworks for Front-End (e.g., React, Angular), Microservices architecture to support modular development and scalability, Secure RESTful APIs for system integrations...
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Modernized Customer Message Management System for Banking Sector

Financial services

Design and implement an internal message management system that offers intuitive navigation, accessible interfaces, and efficient workspace utilization, adaptable for future enhancements and integrated with existing banking systems.

Modern frontend frameworks (e.g., Figma for design, responsive UI technologies)., Design system development for UI consistency and scalability.
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Modernizing CRM and Automating Core Business Processes for a Global Forex Brokerage

Financial services

Development of a comprehensive CRM platform capable of automating critical sales and customer management processes, with robust data integration, customization, and reporting functionalities.

Salesforce Lightning Web Components, Apex triggers, Automation tools like Salesforce Flow...
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Development of a Digital Leasing Application Platform for Seamless Client Onboarding and Processing

Financial services

Design and develop a digital leasing platform that allows initiation of applications from banking and partner apps, automates data collection and verification, and supports electronic signing, all integrated with relevant insurance and partner systems.

Java, Apache Camel, Elasticsearch...
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Migration of Institutional Stockbroking CRM to a MultiTenant SaaS Platform with Integrated Conference Management

Financial services

Development of a customer-centric, integrated CRM platform tailored for institutional stockbroking and investment banking workflows, supporting client engagement, communication tracking, and account management, along with supplementary conference management features.

.NET Core 6 or latest frameworks for backend development, Angular (latest version) for frontend user interfaces, AWS cloud platform with services including EC2, S3, Lambda, SQS/SNS for scalable infrastructure...
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Enhanced Customer Onboarding Workflow with 33% Increased Task Success Rate

Financial services

Develop a reimagined KYC process that features user-friendly, step-by-step guidance, explanations for sensitive data requests, and automated input formatting. Incorporate a dynamic status tracking system and support features that improve user confidence and reduce errors.

Frontend: ReactJS for dynamic, responsive user interfaces., Backend: Node.js with TypeScript for scalable and maintainable server logic., Automated data formatting and validation features integrated within the form components....
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Customer Journey Mapping and Process Optimization System for Financial Services

Financial services

Design and implement a system that facilitates the creation of detailed customer journey maps, identifies pain points, recommends process improvements, and monitors ongoing customer experience metrics across multiple channels and personas.

Web-based workshop and mapping tools (e.g., digital whiteboards with collaborative features)., Data analytics and visualization platforms supporting process modeling., Secure web and mobile application frameworks for self-service functionalities....
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