Workplace Effectiveness Survey Platform Development

Steelcase required a centralized digital solution to efficiently capture employee sentiment about workplace environments, identify client pain points, and enable data-driven sales engagements. Existing manual processes limited global scalability, multilingual capabilities, and actionable reporting for presales consulting.

Global leader in office furniture and workplace solutions, providing architecture, technology, and consulting services to enhance organizational experiences

• Create customizable multilingual survey tool for global deployment
• Enable real-time translation of surveys and analytical reports
• Develop admin backend for efficient survey/question management
• Implement comparative analytics against global benchmark data
• Support pre/post-occupancy effectiveness measurements

• Six-language real-time translation toggle
• Drag-and-drop survey builder with multiple question types
• Automated executive summary generation
• Cross-organizational data comparison dashboards
• Global benchmarking against 14,000+ respondent dataset

• Global research database connection
• Single sign-on authentication
• Third-party analytics visualization tools

• Support 10,000+ concurrent global users
• Sub-second response time for translation functions
• Enterprise-grade data encryption
• WCAG 2.1 accessibility compliance

Enables Steelcase sales teams to deliver hyper-personalized workplace solutions through instant sentiment analysis, reduces presales research cycles by 60%, improves client retention through data-backed recommendations, and establishes competitive differentiation through proprietary global benchmarking capabilities.