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Steelcase required a centralized digital solution to efficiently capture employee sentiment about workplace environments, identify client pain points, and enable data-driven sales engagements. Existing manual processes limited global scalability, multilingual capabilities, and actionable reporting for presales consulting.
Global leader in office furniture and workplace solutions, providing architecture, technology, and consulting services to enhance organizational experiences
Enables Steelcase sales teams to deliver hyper-personalized workplace solutions through instant sentiment analysis, reduces presales research cycles by 60%, improves client retention through data-backed recommendations, and establishes competitive differentiation through proprietary global benchmarking capabilities.