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Unified Corporate Communication Portal for Automotive Retail Operations
  1. case
  2. Unified Corporate Communication Portal for Automotive Retail Operations

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Unified Corporate Communication Portal for Automotive Retail Operations

itransition.com
Automotive
Retail

Current Operational Inefficiencies

The client operates with fragmented, unstable solutions for vehicle selection and deal management, resulting in manual data handling, communication conflicts, version control issues, and excessive resource consumption. These legacy systems hinder process speed, data consistency, and user experience for both internal teams and external broker partners.

About the Client

A multinational automotive manufacturing company with global retail operations requiring digital transformation of fleet sales and contracting processes

Strategic Transformation Goals

  • Consolidate vehicle selection and contracting processes into a single platform
  • Automate data management and communication workflows
  • Improve user experience for internal fleet teams and external brokers
  • Implement intuitive interface with streamlined navigation
  • Enable real-time deal comparison and transparent contract tracking

Core System Capabilities

  • Dynamic vehicle configuration matrix with parameter filtering
  • Interactive deal calculator with pricing visualization
  • Application lifecycle tracking dashboard
  • OroCRM-based user and partner management system
  • Customizable reporting engine with KPI visualization
  • Secure data import from legacy systems

Technology Stack

Web portal framework (React/Angular)
Mobile application development (Flutter/React Native)
OroCRM integration
Cloud infrastructure (AWS/Azure)
Data visualization libraries (D3.js/Tableau)

System Interoperability

  • Legacy vehicle inventory systems
  • Customer relationship management (CRM) platforms
  • Enterprise resource planning (ERP) systems
  • Security information and event management (SIEM) tools

Operational Requirements

  • Enterprise-grade data security and compliance (GDPR/ISO 27001)
  • High-availability architecture (99.9% uptime SLA)
  • Scalable infrastructure for concurrent broker access
  • Cross-device responsive design
  • Real-time data synchronization across systems

Business Transformation Outcomes

The implementation will reduce contract processing time by 40-60%, eliminate manual data entry errors through automation, and provide 360-degree visibility across 15,000+ vehicle SKUs. The portal will support 500+ concurrent broker users while maintaining compliance with corporate design standards and information security policies, enabling faster decision-making and improved partner satisfaction scores.

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