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Atlassian Cloud Enterprise Optimization and Migration for Global Pharma Intelligence Provider
  1. case
  2. Atlassian Cloud Enterprise Optimization and Migration for Global Pharma Intelligence Provider

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Atlassian Cloud Enterprise Optimization and Migration for Global Pharma Intelligence Provider

itransition.com
Medical
Pharmaceuticals
Biotechnology

Challenges with Fragmented Atlassian Infrastructure

Multiple Jira instances across five brands caused administrative overhead, duplicated licensing costs, security complexities, and scalability limitations. Disjointed workflows hindered business expansion and merger integration efficiency.

About the Client

Global pharmaceutical solutions provider with $5B revenue and 1,600+ employees, offering drug development consultancy and healthcare intelligence services through multiple acquired brands

Strategic Optimization Goals

  • Centralize Atlassian administration under single organization
  • Reduce licensing costs through unique user-based billing
  • Enable seamless scaling for future acquisitions
  • Standardize workflows across all brands
  • Improve security and compliance management

Core System Capabilities

  • Multi-instance consolidation under single organization
  • Role-based access control across brands
  • Automated license reevaluation system
  • Customizable brand-specific administrative settings
  • Integrated Marketplace app management

Technology Stack

Atlassian Cloud Enterprise
Jira Software
Confluence
Jira Service Management

System Integrations

  • Existing HR systems for user provisioning
  • Financial systems for license cost tracking
  • Security compliance tools

Operational Requirements

  • 99.9% uptime SLA
  • Data residency compliance
  • Scalable architecture for 2000+ users
  • Enterprise-grade security protocols

Business Value Projections

Zero incremental costs for new instance provisioning, 40-60% reduction in licensing expenses through unique user billing, 70% faster onboarding of acquired brands, and 24/7 phone support for critical issue resolution. Centralized administration reduces IT overhead by 50% while maintaining brand-specific customization capabilities.

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