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Secure Automated Data Collection System for Nonprofit Organization

itransition.com

Non-profit

Health & Fitness

Human Resources

Current Data Collection Challenges

Manual processing of sensitive medical data through password-protected Word documents caused delays (5x inefficiency), security vulnerabilities from outdated encryption methods, and accessibility issues for users with cognitive impairments. The existing workflow required duplicate data entry into Salesforce CRM and lacked mobile optimization.

About the Client

Charity organization providing post-brain injury support services including counseling, clinical neurorehabilitation, and support groups

Key Project Goals

Automate secure data transfer directly into Salesforce CRM
Implement end-to-end encryption for sensitive medical information
Create adaptive form interface for third-party submissions
Ensure mobile-responsive design for user accessibility
Integrate bot protection mechanisms

Core System Functionalities

Adaptive form with role selection (Patient/Carer/Key Worker)
Dynamic field mapping to Salesforce Contact records
Real-time data encryption during transmission and storage
reCAPTCHA integration for bot prevention
Mobile-optimized user interface

Technology Stack

Salesforce Lightning Web Components (LWC)

Salesforce CRM

HTTPS/TLS encryption

System Integrations

Salesforce CRM
Google reCAPTCHA

Non-Functional Requirements

HIPAA-compliant data security standards
99.9% system uptime SLA
WCAG 2.1 accessibility compliance
Sub-second form submission response time

Expected Business Impact

Projected 80% reduction in data processing time through automation, elimination of manual entry errors, enhanced data security compliance, and improved accessibility for users with cognitive impairments. Mobile optimization expected to increase form completion rates by 40% among elderly users.