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Fuzzy experienced rapid growth and a growing demand for its services. The existing platform, built with an iterative approach, faces challenges in scalability, maintaining a consistent user experience across web and mobile, and efficiently managing evolving feature requests. The internal team requires more self-service tools to reduce developer dependency for routine updates and content management.
Fuzzy is a subscription-based healthcare startup focused on making pet care accessible, affordable, and delightful through telemedicine, online shopping, and educational resources.
This project is expected to significantly enhance Fuzzy's ability to scale its operations, improve customer satisfaction, reduce operational costs through self-service tools, and drive revenue growth by expanding service offerings and optimizing the subscription model. Improved vet portal will also enable wider adoption by veterinary partners, and enhance the quality of care provided.