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The SAP Commerce-based ecommerce platform experiences 504 Gateway Timeout errors during promotional periods due to inefficient API integrations, synchronous server operations, duplicate resource-intensive calls, limited distributed caching, and insufficient test coverage. Regional expansion efforts are hindered by the system's inability to handle increased load from new markets.
A multinational cosmetics company with 24-country presence, 700,000 product representatives, and 5+ million consumers, specializing in award-winning beauty products and patents
Implementation of the optimization roadmap will enable seamless handling of 300%+ traffic spikes during promotional periods, reduce system downtime by 90%, support expansion into 10+ new regions, and decrease infrastructure costs through efficient resource utilization. The solution will ensure uninterrupted sales cycles during critical promo periods while maintaining optimal performance levels.