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Salesforce Patient Navigation & Clinical Trial Matching Platform Enhancement

https://soltech.net

Non-profit

Health & Fitness

Medical

Business Challenge

Brain Tumor Network (BTN) faces challenges in efficiently managing patient relationships, accessing and leveraging data across multiple care teams, and facilitating personalized clinical trial matching. Their legacy system lacks the ability to link patient interactions, search for specialized expertise, and automate clinical trial data import and matching. This hinders their ability to provide timely and personalized support to their patient base.

About the Client

A US-based nonprofit organization providing free navigation and support to patients and caregivers affected by primary brain tumors, connecting them with treatment options, clinical trials, and support services.

Project Objectives

Centralize and enhance patient data management within a Salesforce platform.
Improve the efficiency of patient navigation services.
Facilitate automated and personalized clinical trial matching.
Enhance communication and engagement with patients and care providers.
Provide reporting and analytics capabilities to track program effectiveness.

Functional Requirements

Comprehensive patient medical profile management with secure access to source medical records.
Log and track all patient interactions and navigation steps.
Network connection management (clinicians, caregivers, support services).
Automated data import from ClinicalTrials.gov.
Clinical trial matching algorithm based on patient profiles and eligibility criteria.
Integrated communication tools (website integration, embedded tools).
Reporting and analytics dashboard for program performance.
Customizable user roles and permissions for data security.

Preferred Technologies

Salesforce Platform

Apex/Visualforce (or Lightning Web Components)

API integrations with ClinicalTrials.gov

Conga Composer (or similar document generation tool)

Integrations Required

ClinicalTrials.gov API
Potentially EHR systems (future phase)

Key Non-Functional Requirements

Scalability to support a growing patient base.
High performance for rapid data access and processing.
Robust security to protect patient data (HIPAA compliance).
Reliability and availability (99.9% uptime).
User-friendly interface for navigation and data management.

Estimated Impact

This project is expected to significantly improve the efficiency and effectiveness of BTN's patient navigation services. By automating data management and clinical trial matching, the project will free up nurse navigators' time, allowing them to focus on providing high-touch, personalized support to patients. This will lead to improved patient outcomes, increased patient engagement, and enhanced program efficiency, enabling BTN to serve a larger number of patients with greater impact.