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The existing customer website, developed by a previous vendor, suffers from poor performance, limited functionality, and difficult maintainability. This is hindering sales growth, brand promotion, and efficient remote client servicing. The previous solution failed to meet quality and performance expectations, necessitating a complete overhaul to align with current market needs and business objectives.
A major financial institution offering a wide range of banking, investment, pension plan, and life insurance solutions to retail, corporate, and institutional clients. Experiencing significant growth through mergers and acquisitions, requiring a modernized online presence.
This project is expected to significantly improve customer satisfaction by providing a modern, user-friendly, and feature-rich online experience. The enhanced website will drive sales growth, improve brand perception, and increase operational efficiency through automation and streamlined workflows. The project is anticipated to reduce incidents, improve code quality, and empower the business with greater control over its online presence. Itransition's flexibility, commitment, and efficiency are key to achieving these positive outcomes.