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Occupational Safety Incident Management System Enhancement & Scalability
  1. case
  2. Occupational Safety Incident Management System Enhancement & Scalability

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Occupational Safety Incident Management System Enhancement & Scalability

itransition.com
Energy & natural resources

Challenges with Current Incident Management

The company currently lacks a unified, efficient system for recording, managing, and analyzing occupational safety incidents. This results in slow investigation times, inconsistent reporting, difficulty in identifying root causes, and challenges in ensuring compliance with safety regulations. Manual processes are time-consuming and prone to errors, hindering proactive risk mitigation and potentially impacting employee safety.

About the Client

A long-standing joint venture operating in the oil and gas sector, focused on enhancing operational safety and efficiency.

Project Goals

  • Reduce incident investigation time to under 2 hours from reporting to closure.
  • Standardize incident reporting across all departments and locations.
  • Improve visibility into incident trends and root causes through comprehensive analytics.
  • Enhance proactive risk mitigation through data-driven insights and preventative measures.
  • Streamline audit processes and ensure compliance with occupational safety regulations.

System Functionality

  • Incident Reporting: User-friendly interface for field workers to report incidents with attachments (images, documents).
  • Incident Workflow: Automated workflows for incident assignment, investigation, and resolution.
  • Task Management: Assign tasks to responsible parties with due dates and reminders.
  • Real-time Reporting: Generate real-time reports on incident status, trends, and key performance indicators (KPIs).
  • Audit Management: Facilitate safety audits with standardized reporting and data systematization.
  • Analytics & Reporting: Comprehensive analytics dashboard with customizable reports (date, issue type, data samples, diagrams).
  • User Role Management: Define roles (Field Worker, Support Team, Manager, Administrator) with specific permissions and access levels.
  • Account Management & SSO: Integration with Active Directory for user authentication and role-based access control, with a semi-automated synchronization mechanism to address potential user mapping issues.
  • Customizable Incident Forms: Ability to create and modify incident report forms to capture specific data requirements.
  • Nonconformance Reporting: Ability for responsible parties to document the causes of incidents and corrective actions taken.

Technology Preferences

Atlassian Jira
Atlassian Plugin API
Java
Spring
Microsoft SQL Server
LDAP Access Protocol

Integration Requirements

  • Active Directory (AD) for user authentication and synchronization.
  • Potential integration with existing enterprise resource planning (ERP) or asset management systems (to capture equipment failure data).

Non-Functional Requirements

  • Scalability: The system should be able to handle a growing number of users and incidents.
  • Performance: Fast response times and efficient data processing are essential.
  • Security: Robust security measures to protect sensitive incident data.
  • Reliability: High availability and minimal downtime.
  • Usability: Intuitive user interface for all user roles.
  • Auditability: Comprehensive audit trails to track all system activities.

Expected Business Impact

Implementation of this enhanced system is expected to significantly improve occupational safety, reduce incident investigation times, enhance compliance, and ultimately lower operational costs associated with accidents and downtime. The improved data analytics will enable proactive risk management, leading to a safer and more efficient workplace culture.

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