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The platform faces technical continuity risks due to frontend team transition, outdated UI/UX causing usability issues, performance bottlenecks in critical workflows (video calls, appointment scheduling, provider-patient communication), and lack of controlled feature deployment mechanisms. These challenges threaten platform stability, user satisfaction, and scalability.
A HIPAA-compliant telehealth platform connecting patients with healthcare providers through virtual consultations and multi-clinic management tools
Successful implementation will enable secure, scalable telehealth services with improved user adoption, reduced operational overhead, and enhanced compliance posture. The platform will support rapid feature deployment while maintaining uninterrupted patient-provider interactions during virtual consultations.