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Gladstone's existing proposal generation application is outdated, unreliable, unsupported, and lacks accessibility. It is a Windows desktop application with a custom serialized file format, leading to slow performance, frequent crashes, and cumbersome manual backups. The lack of maintainability and difficulty finding project files negatively impact efficiency and user experience.
Family-owned retailer and installer of windows and doors, operating since 2006.
The modernized application will improve operational efficiency, reduce manual effort, enhance user satisfaction, and enable faster proposal generation and delivery. The cloud-based solution will improve accessibility and reduce IT maintenance overhead. The automated backup and CI/CD processes will increase system stability and enable quicker updates and feature deployments. This will ultimately contribute to increased sales and improved customer service.