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Modernization of Multi-Entity Web Infrastructure for Hotel Owners Association
  1. case
  2. Modernization of Multi-Entity Web Infrastructure for Hotel Owners Association

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Modernization of Multi-Entity Web Infrastructure for Hotel Owners Association

https://soltech.net
Hospitality & leisure
Non-profit
Business services

Legacy Infrastructure Limitations

Outgrown existing IT vendor's capabilities to maintain and enhance three critical web systems: membership management application, public-facing website, and member-exclusive portal. Requires modernization to improve scalability, security, and user experience across all platforms.

About the Client

Global association representing InterContinental Hotels Group franchise owners, focused on improving hotel profitability and operational standards

Digital Transformation Goals

  • Upgrade legacy web infrastructure to modern technology stack
  • Enhance integration between membership database and public/member websites
  • Improve user experience for both hotel owners and general visitors
  • Implement scalable cloud-based hosting solutions
  • Strengthen data security and compliance measures

Core System Requirements

  • Centralized membership management application (Membership Net)
  • Public-facing informational website (IAHI.org)
  • Secure member-exclusive portal (myIAHI.org)
  • Single sign-on authentication system
  • Real-time data synchronization between platforms

Technology Stack Preferences

Cloud-native web frameworks (React/Angular)
Microservices architecture
Containerized deployment (Docker/Kubernetes)
Modern CMS platforms
Serverless computing options

System Integration Needs

  • Existing member database migration
  • Third-party hotel management systems
  • Payment processing gateways
  • Analytics and reporting tools
  • Identity management services

Operational Requirements

  • 99.9% system uptime SLA
  • Enterprise-grade security compliance (GDPR/HIPAA)
  • Horizontal scalability for 3,000+ concurrent users
  • Mobile-responsive design standards
  • Disaster recovery and backup systems

Business Transformation Outcomes

Enables streamlined operations for 3,000+ hotel owners through modernized digital infrastructure, enhances collaboration with IHG through integrated systems, improves compliance with industry standards, and provides scalable foundation for future growth and technological advancements in hospitality management.

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