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The existing internet banking portal suffers from an outdated user interface, frequent instability during updates, and limited functionality. These issues have led to declining user satisfaction and hindered the bank's ability to efficiently implement new features or maintain system stability.
A large private bank in the Baltic region specializing in corporate and premium banking services, with €1.6 billion in assets and international clients across Europe.
The modernized portal will significantly improve customer satisfaction through enhanced usability and faster transaction processing. The modular architecture will reduce maintenance costs by 40-60% while enabling rapid feature deployment. Security enhancements will ensure compliance with EU financial regulations, and the scalable infrastructure will support the bank's expansion into new European markets.