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Modernization of International Sales Reporting System for Health & Wellness Distributor
  1. case
  2. Modernization of International Sales Reporting System for Health & Wellness Distributor

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Modernization of International Sales Reporting System for Health & Wellness Distributor

hatchworks.com
Health & Fitness
Consumer products & services
Food & Beverage

Legacy Reporting System Limitations

Existing sales reporting system suffers from rigid data visualization, antiquated workflows, and poor user experience that fails to meet modern expectations. Confusing data presentations lead to misinterpretation, while time-consuming workarounds hinder partner productivity across international markets.

About the Client

Privately held wellness company operating in 20+ countries with a global network of independent sales partners offering plant-based nutritional supplements

System Modernization Goals

  • Understand global sales partners' reporting needs through qualitative and quantitative research
  • Redesign reporting system with intuitive data visualization and workflow automation
  • Develop scalable survey framework for ongoing feedback collection
  • Provide actionable insights to prioritize product development efforts

Core System Capabilities

  • Interactive data visualization dashboards
  • Customizable report generation with export options
  • Multi-currency and multi-language support
  • Automated workflow triggers for common reporting tasks
  • Role-based access control for sales partners and administrators

Technology Stack Recommendations

Modern JavaScript framework (React/Angular)
Cloud-native architecture (AWS/Azure)
Progressive Web App (PWA) capabilities
RESTful API integration layer

System Interoperability Needs

  • CRM system integration (Salesforce/HubSpot)
  • ERP system connectivity
  • Third-party analytics platforms
  • Single Sign-On (SSO) providers

Operational Requirements

  • Support for 10,000+ concurrent users
  • 99.9% system availability SLA
  • GDPR and CCPA compliance
  • Sub-2 second page load times
  • Mobile-responsive design

Business Value Projections

Enhanced reporting capabilities will improve partner decision-making, reduce administrative overhead by 40%, and increase data-driven sales strategies across international markets. The modernized system will strengthen partner retention through improved user experience and actionable business intelligence.

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