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Modernization of Digital Hiring Platform for On-Demand Workforce Solutions
  1. case
  2. Modernization of Digital Hiring Platform for On-Demand Workforce Solutions

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Modernization of Digital Hiring Platform for On-Demand Workforce Solutions

hatchworks.com
Human Resources
Construction
Manufacturing
Logistics
Hospitality

Challenges in Scaling Digital Hiring Experience

The client's manual, multi-step hiring process created friction for job seekers (requiring in-person paperwork) and delays in talent acquisition for employers. Competitors' digital-first models threatened market position, while declining revenues necessitated urgent modernization of product strategy and user experience.

About the Client

Connects businesses with skilled workers across multiple industries through hundreds of branch offices in the U.S., Puerto Rico, and Canada

Goals for Platform Modernization

  • Streamline candidate application workflows to reduce time-to-hire
  • Implement employer-focused job-matching optimization
  • Establish internal product discipline for long-term innovation
  • Create scalable digital-first hiring experience

Core System Functionalities

  • Digital job application process with mobile optimization
  • Real-time job-candidate matching algorithm
  • Employer dashboard for candidate management
  • Analytics for hiring performance metrics
  • Secure user authentication and data management

Technology Stack Requirements

Cloud-native application architecture
Modern JavaScript framework (React/Vue)
Node.js backend services
AWS/GCP cloud infrastructure
UX prototyping tools (Figma/Adobe XD)

System Integration Needs

  • Legacy HR systems for workforce data
  • Payment processing for payroll services
  • Social media platforms for job sharing
  • Third-party identity verification services
  • Business intelligence tools for analytics

Operational Requirements

  • Horizontal scalability for seasonal demand spikes
  • Sub-2s page load performance SLA
  • Enterprise-grade data encryption and compliance (GDPR/CCPA)
  • 99.9% platform uptime SLA
  • Cross-browser/cross-device compatibility

Expected Business Impact of Platform Modernization

Implementation of the modernized hiring platform is projected to reduce job application completion time by 60%, increase employer satisfaction scores by 40%, and enable 24/7 automated talent matching. The solution will establish sustainable product governance while improving operational efficiency across 300+ branch locations.

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