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Modernization and Scalability of the Enrollment Management Platform for Higher Education
  1. case
  2. Modernization and Scalability of the Enrollment Management Platform for Higher Education

Modernization and Scalability of the Enrollment Management Platform for Higher Education

rootstrap.com
Education
Ed Tech

Challenges Facing Current Enrollment and Digital Infrastructure

The client’s existing enrollment platform is experiencing recurrent outages and performance issues, negatively impacting user experience and revenue. The legacy system limits scalability and flexibility, hindering the organization’s ability to expand and integrate new features such as partner-specific experiences and secure login processes.

About the Client

A rapidly growing higher education organization seeking to enhance its online enrollment system and digital presence to support increased user engagement and operational efficiency.

Goals for Modernizing the Enrollment Platform and Digital Footprint

  • Achieve a +20% increase in revenue within six months post-launch through improved platform stability and user engagement.
  • Increase enrollment rates by 50% by enhancing platform performance and user experience.
  • Migrate from legacy systems to a scalable, secure, and high-performance technology stack.
  • Implement seamless, secure single sign-on (SSO) authentication to improve access flow.
  • Enable the deployment of dedicated subdomains for white-label experiences with strategic partners.
  • Establish an efficient and scalable continuous integration/continuous deployment (CI/CD) process to support ongoing development and growth.

Core Functionalities and Features for the Enrollment System Upgrade

  • Development of a robust backend application using high-performance frameworks (e.g., Ruby on Rails) to handle enrollment logic and data processing.
  • Implementation of a modern, responsive frontend framework (e.g., ReactJS) for an improved user interface and experience.
  • Integration of a single sign-on (SSO) flow for secure and streamlined user authentication.
  • Provision of dedicated subdomains for customized partner or university-specific experiences.
  • Migration of existing legacy systems, including CRM or enrollment databases, to the new platform without service interruption.
  • Implementation of a secure, scalable CI/CD pipeline for efficient deployment and updates.

Technology Stack and Architectural Preferences

ReactJS for frontend development
Ruby on Rails for backend application development
Secure, scalable cloud infrastructure supporting high availability

External Systems and Data Source Integrations

  • CRM systems (e.g., Salesforce or equivalent) for enrollment data synchronization
  • Authentication providers for SSO implementation
  • Hosting environment for subdomains and partner-specific portals

Key Non-Functional System Requirements

  • System must be capable of handling a 50% increase in enrollments and user traffic
  • Achieve minimal downtime and high system availability during and after migration
  • Ensure data security and compliance with relevant data protection standards
  • Support efficient, reliable, and frequent software releases through CI/CD

Projected Business Outcomes from the Platform Enhancement

Post-implementation, the client is expected to see a 20% revenue increase within six months, with enrollments rising by 50% due to improved platform stability and user engagement. The migration and modernization will enable scalable growth and support future feature expansion with increased reliability and security.

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