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Development of a Personalized Tutoring Platform with User Profile Management and Scheduling Features
  1. case
  2. Development of a Personalized Tutoring Platform with User Profile Management and Scheduling Features

Development of a Personalized Tutoring Platform with User Profile Management and Scheduling Features

rootstrap.com
Education

Identified Challenges in Student-Tutor Matching and User Experience

The client faced difficulties in efficiently pairing students with suitable tutors due to limited tutor profiles and inadequate communication channels. Additionally, platform usability issues hindered parents and students from managing sessions and account details effectively, impacting overall user engagement and revenue streams.

About the Client

A mid-sized educational institution specializing in supplemental learning programs, aiming to enhance platform usability for students, parents, and tutors.

Goals for Improving User Engagement and Platform Revenue

  • Implement a robust user profile system allowing tutors to showcase expertise, availability, pricing, and notifications.
  • Enable flexible account management features for parents, including viewing session credits, confirming attendance, and pausing/restarting subscriptions.
  • Develop integrated payment and subscription functionalities to enable monetization.
  • Create an adaptive learning content delivery system to personalize student experiences.
  • Build a comprehensive tutoring portal facilitating streamlined search, selection, scheduling, and communication between parents, students, and tutors.
  • Rebrand and redesign the platform interface for a modern, cohesive user experience across web and mobile devices.
  • Replicate mobile app functionality to enhance accessibility via web applications.

Core Functional System Capabilities for Enhanced Tutoring Platform

  • Tutor profile creation with areas of expertise, availability schedules, pricing details, and notification settings.
  • Parent and student account dashboards to view session history, remaining credits, and manage subscriptions.
  • Subscription and payment processing system for monetization.
  • Adaptive, personalized learning modules integrated within the platform.
  • Tutor-student matching engine with search filters based on expertise, availability, and ratings.
  • Online communication tools for scheduling and messaging.
  • Mobile and web interface rebranding with synchronized functionality.
  • Replication of mobile app features on web platform for a holistic user experience.

Recommended Technologies for Platform Development

Mobile React Native
ReactJS for Web Development
Ruby on Rails for Backend
Heroku for DevOps and Deployment
Active Admin for Database Management

Essential External System Integrations

  • Payment gateway APIs for processing subscriptions and transactions
  • Notification services for real-time alerts
  • Content management systems for adaptive learning materials

Critical System Performance and Security Requirements

  • Scalable infrastructure to support increasing user base
  • High system uptime and reliability with 99.9% availability
  • Secure handling of personal and payment data in compliance with relevant regulations
  • Fast load times with optimized performance across devices
  • Responsive UI for mobile and desktop access

Projected Business Benefits of the Enhanced Tutoring Platform

The new platform aims to significantly improve user engagement by enabling personalized profiles and seamless communication, leading to a projected 25% increase in session bookings and a substantial rise in subscription revenue. Additionally, streamlined management features are expected to enhance user satisfaction and platform loyalty, supporting sustainable growth.

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