The client faced difficulties in efficiently pairing students with suitable tutors due to limited tutor profiles and inadequate communication channels. Additionally, platform usability issues hindered parents and students from managing sessions and account details effectively, impacting overall user engagement and revenue streams.
A mid-sized educational institution specializing in supplemental learning programs, aiming to enhance platform usability for students, parents, and tutors.
The new platform aims to significantly improve user engagement by enabling personalized profiles and seamless communication, leading to a projected 25% increase in session bookings and a substantial rise in subscription revenue. Additionally, streamlined management features are expected to enhance user satisfaction and platform loyalty, supporting sustainable growth.