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Mobile-First Vehicle Inspection Platform for Automotive Logistics Provider

artelogic.net

Automotive

Logistics

Challenges in Scaling Vehicle Inspection Operations

Existing manual processes and legacy systems could not handle growing demand, leading to 2-year client onboarding delays. Lack of mobile capabilities hindered field inspectors' productivity, while inconsistent data management across vehicle brands created operational inefficiencies.

About the Client

Leading US provider of logistics and transportation services with specialization in automotive industry solutions

Objectives for the New Inspection System

Automate 80%+ of manual inspection processes
Reduce client onboarding time from 24 to 3 months
Create scalable architecture for adding new vehicle brands
Enable real-time data capture in field environments

Core System Functionalities

Cross-platform mobile application (iOS/Android)
Real-time inspection data synchronization
Interactive vehicle damage mapping
Secure admin/configuration panel
Role-based web portals for staff/customers
Automated report generation and export

Technology Stack Requirements

ASP.NET

JavaScript

Xamarin

System Integration Needs

Legacy internal databases
Third-party vehicle specification APIs
Client CRM systems

Quality Attributes

Support 10,000+ concurrent users
99.9% system availability SLA
Role-based access control (RBAC)
Offline-first mobile capabilities
Multi-tenancy architecture for client isolation

Expected Business Impact

Projected 300% increase in inspection processing capacity, 85% reduction in onboarding time for new clients, and 40% improvement in field inspector productivity through mobile enablement. Centralized data management expected to improve decision-making accuracy by 60%.