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Mobile App Modernization for Enhanced Retail Experience
  1. case
  2. Mobile App Modernization for Enhanced Retail Experience

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Mobile App Modernization for Enhanced Retail Experience

gpsolutions.com
Information Technology
Retail
Consumer Products & Services

Current Challenges in Mobile Commerce Experience

The existing Android and iOS apps suffered from outdated backend architecture, limited search functionality, navigation inefficiencies, and lack of compliance with modern data privacy regulations. These issues hindered user engagement, slowed product discovery, and risked non-compliance with regulatory standards.

About the Client

A renowned German IT solutions provider specializing in mobile commerce technologies, offering solutions for mobile payments, Scan & Go, smart vending, self-checkout, and customer analytics to drive operational efficiency for retailers.

Project Goals

  • Redesign native Android and iOS apps to enhance user experience
  • Implement a scalable backend architecture
  • Integrate advanced search capabilities with real-time data synchronization
  • Improve UI/UX for seamless navigation
  • Ensure compliance with data privacy regulations (e.g., GDPR)

Core Functionalities and Features

  • API integration for real-time search between backend and apps
  • Barcode scanner with dynamic shortcuts for quick product discovery
  • Custom 3D product catalog integration
  • Oneclick data deletion (Android) and App Tracking Transparency (iOS)
  • Persistent search sessions and optimized image formats

Technology Stack

Android: Java (Android 7-11.0), Kotlin (1.3-1.5.31), AndroidX, Firebase, ZXing
iOS: Swift 5.5, UIKit, Combine, Firebase
Third-party libraries: Moshi, OkHttp3, Google Play Services, GoogleUtilities

System Integrations

  • Backend API for real-time data synchronization
  • 3D product catalog library integration
  • Firebase analytics and authentication
  • Barcode scanning hardware/software compatibility

Non-Functional Requirements

  • Improved app stability and performance (20% faster load times)
  • Scalable backend architecture for future growth
  • Compliance with GDPR and App Store privacy guidelines
  • Cross-platform consistency in UI/UX

Expected Business Impact

The modernized apps will deliver a 25% increase in user engagement through intuitive navigation, 30% faster search functionality, and enhanced visual product discovery. Compliance features will strengthen user trust, while performance optimizations will reduce crash rates by 40%, directly contributing to higher conversion rates and customer retention for the retail chain.

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